About cookies

About cookies

What is a cookie?

A cookie is a harmless text file that is stored in your browser when visiting almost any website. Thanks to cookies, website can remember your visit the next time you browse that webpage. Although many people do not know, the cookies have been used since 20 years ago, when the first browser for the World Wide Web emerged.

What IS NOT a cookie?

It is not a virus, Trojan, worm, spam, spyware and it does not open pop-up window opens.

What information does a cookie store?

Cookies do not usually store sensitive information about you such as credit card or bank account information, photos, your ID or personal information, etc. The data stored are technical information, personal preference, personalized content, etc…

The web server does not relate you as a person or even your web browser. In fact, if you are frequently on Internet Explorer and try to navigate the same site with Firefox or Chrome you will verify that the web does not realize that you are the same person because it is actually associating with the web browser, not the person.

What types of cookies are there?

• Technical Cookies: The basic ones. They let you know, among other things, when a human or an automated application is navigating, when a registered or unregistered user navigates and basic tasks for the well function of any dynamic website.
• Analysis Cookies: To collect information about the type of navigation that it being done, the most used sections, consulted products, time zones used, language, etc.
• Publicity Cookies: The show advertisements based on your navigation, your country of origin, language, etc…

What are the first-party cookies and third-party cookies?

Own cookies (first-party cookies) are those generated by the web page you are visiting in that moment and the third-party cookies are those generated by services or external suppliers such as Facebook, Twitter, Google, etc.

What happens if I disable the cookies?

In order that you understand the reach that deactivating cookies can have, here are some examples:
• You will not be able to share contents from that web on Facebook, Twitter or any other social media.
• The web site will not be able to adapt contents to your personal preferences, as often happens at online stores.
• You will not be able to access to the personal area of the web, like for example My Account, or My Profile or My orders.
• Online shopping: It is impossible to make purchases online, they will be calling or visiting the physical store if you have one.
• It will not be possible to customize your geographic preferences as time zone, currency or language.
• The website will not be able to perform web analytics about visitors and web traffic, and that will complicate making the web competitive.
• You will not be able to write on the blog, upload photos, post comments, value or rate contents. The web will not be able to know whether you are a human or an automated application that publishes spam.
• No advertising may show sectioned, reducing advertising revenue on the web.
• All social networks use cookies; if you disabled them you will not be able to use any social network.

Can I delete cookies?

Yes. The cookies can be removed and locked, both generally and particularly for a specific domain.

If you want to delete cookies for a website, go to the settings of your browser where you can find the ones associated to the domain and proceed to delete them.

Cookies configuration for the most used web browsers

Below, we indicate how to access a particular cookie Chrome browser. Note: These steps can change depending on the browser version:

1. Go to Settings or Preferences using the File menu or by clicking on the customized icon on the upper right of the screen.
2. You will see different sections; click the Show Advanced Options option.
3. Go to Privacy, Settings content.
4. Select All cookies and site data.
5. A list with all the cookies arranged by domain will show up. Enter the address in the field Search cookies to make it easier to find the cookies from a specific domain partially or fully.
6. After realizing this filter one or several lines will appear on screen with the cookies of the requested web. Now just select it and press X to proceed to delete them.

Follow these steps to access the cookie settings in Internet Explorer browser (it can change depending on the browser version):

1. Go to Tools, Internet Options
2. Click on Privacy.
3. Move the slider to adjust the level of privacy you want.
Follow these steps to access the configuration of Firefox browser cookies (it can change depending on the browser version):

1. Go to Options or Preferences for your operating system.
2. Click on Privacy.
3. In Internet History choose Use custom settings for history.
4. Now you will see the Accept Cookies option, you can enable or disable according to your preferences.

Follow these steps to access the cookie settings for OSX Safari browser (it can change depending on the browser version):

1. Scroll to Settings, then Privacy.
2. Here you will see the Block cookies to fit the type of lock to perform.

Follow these steps to access the cookie settings for iOS Safari browser (it can change depending on the browser version):

1. Go to Settings, then Safari.
2. Go to Privacy & Security; see the Block cookies to fit the type of lock to perform.

Follow these steps to access the browser cookie settings to Android devices (it can change depending on the browser version):

1. Run the browser and press the Menu key, then Settings.
2. Go to Security and Privacy, see the Accept Cookies option to check or uncheck the box.

Follow these steps to access the browser cookie settings to Windows Phone devices (it can change depending on the browser version):

1. Open Internet Explorer, then More, then Settings
2. Now you can enable or disable the Allow cookies.